Privacy Policy

TriBookInn, part of the Trbookinn, (“we” or “us”) values you as our customer and recognizes that privacy is important to you. This Privacy Statement explains how we collect, use, and disclose data when you use our platform and associated services, and tells you how to contact us.

Privacy Statement Summary

This is a summary of our Privacy Statement. To review our Privacy Statement in full, please scroll down.

  1. What does this Privacy Statement cover?

This Privacy Statement is designed to describe:

  1. What personal information do we collect and use, and how do we collect it?

We collect personal information when:

When you create an account on one of our sites, sign up to receive offers or information, or make a booking using our platform, you give us your personal information. We also collect such information through automated technology such as cookies placed on your browser, with your consent where applicable, when you visit our sites or download and use our Apps. We also receive information from affiliated companies within TriBookInn, as well as business partners and other third-parties, which help us improve our platform and associated tools and services, update and maintain accurate records, potentially detect and investigate fraud, and more effectively market our services. 

  1. How is your personal information shared?

Your personal information may be shared to help you book your travel and/or vacation, assist with your travel and/or vacation stay, communicate with you (including when we send information on products and services or enable you to communicate with travel providers and/or property owners), and comply with the law. The full Privacy Statement details how personal information is shared.

  1. What are your rights and choices?

You can exercise your data protection rights in various ways. For example, you can opt out of marketing by clicking the “unsubscribe” link in the emails, in your account as applicable, or contacting our customer service.

  1. How to contact us

More information about our privacy practices is in our full Privacy Statement. You can also contact us as described below in the “Contact Us” section to ask questions about how we handle your personal information or make requests about your personal information.

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Privacy Statement

Categories of Personal Information We Collect

When you use our platform, associated tools or services, we may collect the following kinds of personal information from you as needed:

  • Name, email address, telephone number, and home, business, and billing addressees
  • Government issued Identification required for booking or identity verification, such as passport, driver’s license, and government redress numbers, and for vacation property owners, tax identification number
  • Payment information such as payment card number, expiration date, and billing address
  • Membership information
  • Birth date and gender
  • Location
  • Images, videos, and other recordings
  • Social media account ID and other publicly available information
  • Searches you conduct, transactions, and other interactions with you on our online services
  • The searches and transactions conducted through the platform
  • Data you give us about other people, such as your travel companions or others for whom you are making a booking

Use of Personal Information

We use your personal information for various purposes described below, which depend on the site you visit.

Your Use of Online Sites and Services:

  • Book the requested travel or enable vacation property booking
  • Provide services related to the booking and/or account
  • Create, maintain, and update user accounts on our platform and authenticate you as a user
  • Maintain your search and travel history, accommodation and travel preferences, and similar information about your use of Tribookinn’s platform and services, and as otherwise described in this Privacy Statement
  • Enable and facilitate acceptance and processing of payments, coupons, and other transactions
  • Collect and enable booking-related reviews
  • Help you to use our services faster and easier through features like the ability to sign-in using your account within the online services and sites of some of the Tribookinn companies

Communications and Marketing:

  • Respond to your questions, requests for information, and process information choices
  • Enable communication between you and the travel supplier like hotels and vacation property owners
  • Contact you (such as by text message, email, phone calls, mail, push notifications, or messages on other communication platforms) to provide information like travel booking confirmations and updates, for marketing purposes, or for other purposes as described in this Privacy Statement

Types of cookies and similar technologies

Cookies

Cookies are small pieces of text sent as files to your computer or mobile device when you visit most websites. Cookies may be delivered by us (first party cookies) or delivered by a third-party partner or supplier (third-party cookies). Cookies are either session cookies or persistent cookies. Session cookies enable sites to recognize and link the actions of a user during a browsing session and expire at the end of each session. Persistent cookies help us recognize you as an existing user and these cookies are stored on your system or device until they expire, although you can delete them before the expiration date.

Tribookinn’s use of cookies

At Tribookinn, we use cookies for a number of reasons, including to:

  • Help us improve your experience when visiting our sites
  • Fulfill transactions and ensure our sites perform as intended
  • Remember your preferences, such as language, region, or currency
  • Enable you to return to previous travel searches
  • Identify errors on our sites
  • Help us understand traffic to our site, including time and date of the visit, time and date of the last visit, and other information
  • Analyze how well our sites are performing

How can you manage your cookies?

You can set or amend your web browser controls to accept or refuse cookies whenever you like, but please remember if you do choose to reject cookies, your access to some of the functionality and areas of our site may be restricted.

Contact Us

If you have any questions or concerns about our use of your personal information, please contact us via the Privacy Section on our Customer Services Portal here. For a list of the Tribookinn companies, click here.

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